In a world where access to timely healthcare can determine quality of life, Non-Emergency Patient Transport plays a pivotal role. At 365 Group, we believe no patient should ever miss medical treatment due to mobility, health restrictions, or the absence of dependable transport. Our purpose is simple — to provide professional, clinically supported journeys with dignity, comfort, and consistency.
Every mile we travel carries the weight of someone’s recovery, reassurance, or relief. Whether you're an individual needing transport to a hospital, a care provider supporting a resident, or a health authority coordinating medical journeys — our service is tailored, compassionate, and reliable.
Leading the Way in Patient Transport Excellence
What separates 365 Group from the rest? It's not just our fleet or our response times — it's the depth of understanding we bring to every journey. Our teams are trained to manage complex needs, ensuring that each passenger feels secure and respected.
Our Non-Emergency Patient Transport service goes beyond simple pick-up and drop-off. We understand the subtle challenges faced by those who are medically vulnerable, anxious about hospital visits, or dealing with physical limitations. From pre-booked appointments to urgent last-minute requests, our operations are designed around one principle: safe and seamless patient movement.
Expanding Reach: Secure Patient Transport Coverage Areas
We’re proud to offer Secure Patient Transport across key locations in Northern England. Each area is supported by dedicated personnel and clinically equipped vehicles:
- Secure Patient Transport Barnsley
- Secure Patient Transport Rotherham
- Secure Patient Transport Doncaster
- Secure Patient Transport Sheffield
- Secure Patient Transport Leeds
- Secure Patient Transport Wakefield
- Secure Patient Transport Huddersfield
- Secure Patient Transport Preston
- Secure patient transport Manchester
- Secure Patient Transport Hull
Each location benefits from the same commitment to patient dignity, safety, and punctuality. Our teams have deep local knowledge, ensuring optimal route planning and efficient service delivery every time.
Secure Patient Transport – Safe, Structured and Specialised
The needs of each patient are unique, particularly for those dealing with complex medical conditions. Our Secure Patient Transport service is designed for individuals who cannot travel independently and require professional oversight during transit.
Each vehicle is a mobile care unit — climate-controlled, ergonomically designed, and fitted with clinical-grade equipment. Our staff includes healthcare support workers, trained escorts, and certified first responders who follow strict procedures for risk management, patient lifting, and communication.
High Dependency and Urgent Care – For Patients Who Need More Than a Seat
Some journeys require intensive oversight. Our High Dependency and Urgent Care transport is tailored to patients who may be medically fragile, recovering from surgery, or requiring time-critical support between medical facilities.
Unlike standard transport, this service includes a trained clinical escort — often a paramedic or registered nurse — alongside advanced on-board medical systems. We can accommodate IV lines, cardiac monitors, and oxygen supply, all while maintaining continuous communication with referring medical teams.
Every second counts when health is critical, and that’s why our rapid mobilisation protocols, clinical focus, and medical-grade logistics make all the difference.
Medical Repatriation – Expertly Managed Transfers from Abroad
Travelling abroad offers great memories — but unexpected health issues can create worry and confusion. Our Medical Repatriation service exists to eliminate that stress by coordinating medical transfers from any location back to the UK.
We handle everything: liaising with overseas hospitals, managing documentation, arranging language support, and delivering bedside-to-bedside care. Our global network of providers ensures that patients can return home safely with fully equipped escorts and access to appropriate clinical care throughout the journey.
This service is especially vital for elderly travellers, insurance clients, and those recovering from accidents overseas. Wherever you are, we make sure home doesn’t feel so far away.
Event Medical Cover – Keeping Public Gatherings Safe
Public events come with inherent risks — large crowds, physical activity, or remote locations can present unexpected medical needs. That’s where our Event Medical Cover becomes invaluable.
We provide end-to-end medical risk planning, from site evaluation to post-event reporting. Our support ranges from first aid responders to advanced paramedics and ambulance units stationed on-site. For major events, we even deploy field hospitals, triage stations, and dedicated radio communications to coordinate swift interventions.
No matter the size or complexity of your event, our presence offers both visible safety and behind-the-scenes assurance.
Top Reasons to Choose 365 Group
We’re more than just a transport provider — we’re a dependable partner in care. Here's what makes us the preferred choice for thousands across the UK:
- Custom-built fleet with full tracking and real-time updates for families and hospitals.
- Multilingual support and accessible services for all backgrounds and communities.
- Ongoing staff training in equality, safeguarding, infection control, and mental health awareness.
- 24/7 booking and coordination, ensuring no patient is left behind.
- Trusted by NHS Trusts, private hospitals, care homes, and insurance firms across the UK.
When you choose 365 Group, you choose professionalism, empathy, and unwavering reliability.
Real-Life Challenges Patients Face Without Transport
For many, missed appointments aren't just an inconvenience — they’re a barrier to recovery. Elderly patients often struggle with coordination and public transport. Patients with cognitive impairments may feel anxious or confused about logistics. Families often work full-time or live far away.
This is where Non-Emergency Patient Transport becomes essential. It ensures continuity of care and prevents avoidable health deterioration. The comfort of knowing someone will arrive on time, understand your medical needs, and stay by your side — it’s a reassurance that matters deeply.
Frequently Asked Questions (FAQs)
Q1: What makes 365 Group different from other transport providers?
We combine medical expertise with transport logistics, offering a higher standard of safety, compassion, and professionalism across all services.
Q2: Do you provide wheelchair-accessible vehicles?
Yes. Our fleet includes vehicles designed for mobility support, including hydraulic lifts, ramps, and adaptable seating arrangements for wheelchairs.
Q3: Can I request a same-day booking?
Yes, we offer urgent bookings subject to vehicle and team availability. Please contact our control centre for immediate support.
Q4: What is included in your Medical Repatriation service?
Everything from overseas hospital coordination to on-board clinical support is included. We manage the full journey from start to finish.
Q5: Are your staff medically qualified?
All transport staff receive medical transport training, and our high-dependency units are operated by clinical professionals such as paramedics or nurses.
You’re Not Alone – We’re with You Every Step of the Way
At 365 Group, we understand that every journey tells a story — of resilience, healing, or simply routine care that must not be interrupted. We treat every individual with compassion, every journey with importance, and every detail with precision.
If you or someone you love requires dependable, professional Non-Emergency Patient Transport, we’re ready to help. Because your comfort matters. Your care matters. And most of all — you matter. Choose us today — because your journey deserves our commitment.
