Introduction
When investing in a high-quality television, consumers often expect both durability and strong after-sales support. However, accidents and screen damages can occur unexpectedly, raising an important question: Is screen replacement covered under the Mitashi TV warranty? Understanding the warranty coverage, repair procedures, and how authorized service centers handle screen-related issues is essential. The Mitashi TV Service Center provides reliable support to address these situations, ensuring that your entertainment experience remains uninterrupted.
Understanding Mitashi TV Warranty Coverage
Mitashi, known for manufacturing affordable and feature-rich televisions, offers a standard warranty period on most of its models. Typically, this includes:
One year on the TV panel
Additional coverage for electronic components and motherboard
Labor and service support for manufacturing defects
However, it’s important to understand that warranty coverage applies only to manufacturing or functional defects—not physical or accidental damage. Therefore, screen replacement due to cracks, pressure damage, or impact is generally not covered under standard warranty terms.
Authorized centers like the Mitashi TV Service Center follow brand-specific policies to assess each case and determine whether the damage qualifies for warranty service or requires a paid replacement.
Is a Cracked or Broken Screen Covered by Warranty?
In most cases, no. A cracked, dented, or shattered screen is considered physical damage and falls outside the manufacturer’s warranty coverage. This applies even if the TV was accidentally dropped, struck by an object, or exposed to pressure.
Mitashi’s warranty terms explicitly state that damage due to mishandling, accidents, or unauthorized repairs is excluded. However, authorized centers can still assist you by offering paid screen replacement services using original parts, ensuring that your TV’s performance and display quality are fully restored.
When Does Warranty Cover Screen Replacement?
While accidental damage is excluded, there are limited cases where screen replacement may be covered under warranty:
Display Malfunction Without External Damage:
If your screen stops displaying properly (e.g., showing lines, flickering, or black patches) and there’s no visible crack or sign of impact, it could be a manufacturing defect. In such cases, the repair is covered under warranty.Defective LED or LCD Panel:
If the TV panel has dead pixels, discoloration, or brightness issues not caused by external damage, the brand may approve free replacement.Internal Component Failure:
In rare cases, power surges or internal faults may damage the display. Authorized service centers will diagnose this and determine warranty eligibility.
Authorized facilities such as the Mitashi TV Service Center in Mumbai and Mitashi TV Service Center in Noida ensure transparency during inspection and provide written estimates before proceeding with any repair.
What Happens If My TV Screen Is Cracked?
If your screen is physically cracked or broken, the only solution is screen replacement, as these panels cannot be repaired. The cost of replacement depends on the model, screen size, and availability of parts.
The service process usually involves:
Diagnosis and Visual Inspection – To confirm the extent of the damage
Quotation – Providing a detailed estimate including screen cost and labor
Replacement – Installing a genuine Mitashi panel
Testing and Calibration – Ensuring color accuracy and brightness
Final Delivery – With a service warranty on the replaced part
Authorized centers like Mitashi TV Service Center in Ahmedabad offer professional handling, ensuring your TV functions like new post-repair.
Why You Should Avoid Local Repair Shops
Some users may consider visiting local TV repair shops to save money. However, this often leads to substandard repairs due to the use of duplicate panels and untrained technicians. The risks include:
Poor brightness and color output
Shorter screen lifespan
Potential motherboard or backlight damage
Loss of manufacturer warranty
To maintain your TV’s quality and safety, always rely on authorized or trusted centers such as the Mitashi TV Service Center or reputable service providers like Dial Service Centre for any screen replacements.
Specialized Repair Services in Different Cities
Mitashi has established service centers across major Indian cities to provide consistent and professional support. Here’s how these centers operate in key locations:
1. Mitashi TV Service Center in Mumbai
The Mitashi TV Service Center in Mumbai handles all models of Mitashi LED and Smart TVs. Whether it’s a panel issue, backlight malfunction, or sound problem, certified technicians use advanced diagnostic tools and original parts for efficient repairs.
2. Mitashi TV Service Center in Noida
The Mitashi TV Service Center in Noida , offers prompt inspection and affordable screen replacement services. Customers can also book home visits, where a technician inspects the issue before collecting the TV for workshop-level repairs.
3. Mitashi TV Service Center in Ahmedabad
The Mitashi TV Service Center in Ahmedabad is known for its skilled workforce and timely service delivery. They specialize in panel repairs, power board replacements, and warranty-based service requests. The center ensures that customers receive quality repairs with genuine components.
Role of Dial Service Centre
In addition to Mitashi’s authorized outlets, the Dial Service Centre provides professional support for Mitashi TVs across several Indian cities. It offers expert panel replacements, software updates, and motherboard repairs with transparent pricing and fast turnaround. Dial Service Centre’s skilled technicians ensure that every repair meets manufacturer standards, giving customers peace of mind and long-lasting results.
Preventive Tips to Protect Your TV Screen
To reduce the risk of screen damage and extend your TV’s lifespan, follow these preventive measures:
Wall-mount your TV securely to avoid accidental falls
Avoid touching or pressing the screen during cleaning
Keep liquids and sharp objects away from the TV area
Use a voltage stabilizer to protect from power surges
Clean gently with a soft microfiber cloth
Taking these simple steps can save you the cost and inconvenience of future screen replacements.
Conclusion
While the Mitashi TV Service Center provides reliable support for all kinds of TV issues, screen replacement due to physical damage is generally not covered under the standard warranty. However, in cases of display malfunction without visible damage, you may qualify for free repair under warranty terms. Authorized centers in Mumbai, Noida, and Ahmedabad ensure professional service with genuine parts and customer transparency. For out-of-warranty support or fast, dependable solutions, trusted providers like Dial Service Centre offer high-quality repairs and replacements at competitive prices.
FAQs – Mitashi TV Screen Replacement and Warranty
1. Does the Mitashi warranty cover cracked TV screens?
No, physical damage or cracks are not covered under the manufacturer’s warranty.
2. Can a damaged screen be repaired instead of replaced?
No, cracked or broken screens cannot be repaired; they must be replaced with a new panel.
3. How long does it take to replace a Mitashi TV screen?
Typically, it takes 3 to 5 business days, depending on part availability and TV model.
4. What should I do if my TV screen goes black but isn’t cracked?
It could be a backlight or circuit issue, which might be covered under warranty. Visit your nearest authorized center for diagnosis.
5. Is it safe to get the screen replaced at a local shop?
It’s not recommended, as local shops may use non-original parts. Always visit authorized centers or reputed providers like Dial Service Centre for reliable service.
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