The Hidden Cost of Using the Wrong Claims Processing Software
Most Claims processing software platforms are built like templates: same inputs, same outputs, same logic. But TPAs don’t work in templates. You work in exceptions, conditions, contradictions, and documentation storms. And when the system can’t match that, the cost isn’t technical. It becomes existential, trust erosion, decision paralysis, and human correction loops.
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https://datagenix.com/the-hidd....en-cost-of-using-the
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