Amazon is one of the most influential companies of the modern era—a global marketplace, cloud-computing leader, logistics powerhouse, and innovation hub. With such massive scale and complexity, understanding how the company organizes its people and teams can be incredibly insightful for professionals, researchers, and businesses of all sizes.
An Amazon org chart—a visual representation of Amazon’s internal structure—helps illustrate how the organization divides responsibilities, manages decisions, and drives innovation. While Amazon does not publicly release a detailed, real-time organizational chart, experts often piece together insights from public sources, leadership announcements, and internal patterns. Tools like BizKonnect’s OrgKonnect make this easier by mapping corporate relationships and decision-makers for business development and industry research.
Whether you are studying organizational behavior, benchmarking your company’s structure, or trying to understand how Amazon operates behind the scenes, this overview will help you explore the key layers, principles, and trends that define Amazon’s organization.
Why the Amazon Org Chart Matters
For most companies, the org chart is simply an administrative document. For Amazon, however, the organizational structure reflects the company’s most critical philosophies:
Customer obsession
Ownership and autonomy
Innovation at scale
Data-driven decision-making
Speed over hierarchy
Because of these values, Amazon’s structure is more fluid and decentralized than many traditional corporations. Understanding this helps explain how Amazon launches new services so quickly and why it consistently leads in disruptive innovation.
Businesses and professionals often study the Amazon org chart to gain insight into:
How Amazon stays agile despite its size
How leadership teams influence strategy
How business units like AWS, Retail, and Operations interact
Who the key decision-makers are in areas such as procurement, technology, and operations
This makes the Amazon org chart valuable for sales intelligence, strategic planning, job seekers, and competitive research.
A High-Level Look at Amazon’s Organizational Structure
Although exact reporting lines shift frequently, Amazon’s structure can generally be viewed as a hybrid model combining hierarchical leadership with decentralized teams. These are the broad components typically represented in an Amazon org chart.
1. Board of Directors
At the top of the hierarchy is Amazon’s Board of Directors, which includes independent members and key leaders who oversee governance, long-term strategy, and executive performance.
The Board plays a significant oversight role without interfering in day-to-day operations. It ensures that Amazon continues aligning with its customer-obsessed mission and long-term value creation.
2. Executive Leadership Team
Directly under the Board is the S-team, Amazon’s senior leadership group. This team includes:
Chief Executive Officer (CEO)
Chief Financial Officer (CFO)
Leaders of major business lines (e.g., AWS, Worldwide Stores)
Heads of Operations, HR (People Experience & Technology), Legal, and other global functions
The S-team is one of the most important layers in the Amazon org chart because it sets strategic priorities, evaluates high-impact projects, and approves major investments. Members often lead some of Amazon’s most transformative decisions.
3. Major Business Units and Divisions
Amazon operates through several massive, semi-autonomous business groups. Understanding these is key to interpreting an Amazon org chart.
a. Amazon Web Services (AWS)
AWS is Amazon’s most profitable business unit. Its organizational structure typically includes:
Compute, Storage, and Networking divisions
Artificial Intelligence and Machine Learning teams
Sales and Customer Success groups
Security, Identity, and Compliance departments
AWS often uses a decentralized “single-threaded leader” model where each service (e.g., EC2, Lambda, S3) has a dedicated leader and team.
b. Worldwide Retail
Amazon’s consumer-facing retail business includes:
Marketplace and Seller Services
Amazon Prime
Consumer electronics (e.g., Echo devices)
Category-specific teams (Books, Electronics, Fashion, etc.)
These teams frequently operate independently, allowing rapid expansion into new markets and products.
c. Global Operations and Logistics
This includes:
Fulfillment centers
Transportation and delivery (Amazon Logistics, Prime Air, drones)
Supply chain optimization
Robotics and automation teams
Given Amazon’s extensive logistics network, this area is one of the company’s largest and most complex organizational components.
d. Devices & Services
This unit covers:
Alexa
Echo devices
Fire TV
Smart home initiatives
Emerging hardware innovation
Teams here often function like startups within the company.
e. Advertising
Amazon Advertising has grown rapidly, supported by:
Product and brand advertising teams
Measurement and analytics groups
Publisher services
Technology development teams
This is one of Amazon’s fastest-growing revenue streams.
f. Corporate Functions
These include:
Human resources (People Experience & Technology)
Finance and accounting
Legal and public policy
Communications
IT and enterprise engineering
Each function has its own hierarchy but often works cross-functionally with business units.
Key Principles Reflected in the Amazon Org Chart
Amazon’s structure doesn’t just illustrate job titles; it mirrors the company’s core operating principles. Here are some defining characteristics:
1. Two-Pizza Teams
Amazon famously uses small, autonomous teams—large enough to be effective but small enough to be fed by two pizzas.
Each team owns a single part of the customer experience, improving speed, flexibility, and accountability.
2. Single-Threaded Leadership
A single-threaded leader (STL) is responsible for one major initiative, focusing exclusively on its success.
This eliminates divided attention and accelerates progress.
3. Decentralization
Business units and teams often operate independently.
This structure allows Amazon to:
Innovate rapidly
Experiment with new products
Scale without bottlenecking decision-making
4. Customer-Obsessed Structure
Every part of the org chart ties back to customer needs—whether in shipping speed, product selection, cloud computing, or home automation.
Teams receive clear metrics, often centered around customer satisfaction.
5. Data-Driven Accountability
Amazon’s organizational model emphasizes real-time metrics and measurable outcomes. Performance dashboards, KPIs, and business reviews are central components.
Why Tools Like OrgKonnect Are Useful for Understanding the Amazon Org Chart
Because Amazon evolves constantly, manually tracking leadership changes and team structures is difficult. Platforms such as BizKonnect’s OrgKonnect provide dynamic org charts and relationship maps that help businesses:
Identify key decision-makers
Understand reporting lines
Map buying centers or influencers
Tailor outreach to relevant stakeholders
Accelerate B2B sales and account-based marketing (ABM) efforts
For companies that need accurate intelligence on large enterprises like Amazon, these tools simplify complex structures and reduce research time.
What Businesses Can Learn from Amazon’s Organizational Approach
Studying the Amazon org chart can offer insight into how organizations can scale without losing agility. Key takeaways include:
1. Create autonomous teams with clear ownership
Small, empowered teams can innovate faster than large, slow-moving groups.
2. Prioritize customer outcomes in every role
Aligning people around customer needs drives clarity and purpose.
3. Foster a culture of experimentation
Amazon’s structure rewards calculated risk-taking and rapid learning.
4. Use data as a management tool
Dashboards and measurable outcomes keep teams accountable.
5. Reduce internal bottlenecks
Decentralized decision-making encourages speed and independence.
These principles can be applied in organizations of all sizes, even without Amazon’s scale.
FAQ: Amazon Org Chart
1. Does Amazon publish its official org chart?
No. Amazon does not publicly release a detailed org chart. However, leadership announcements, public filings, and third-party tools help piece together an accurate structure.
2. Why is the Amazon org chart important?
It helps businesses understand Amazon’s decision-making model, identify key executives, and gain insights into how the company manages innovation, operations, and customer experience.
3. What are “two-pizza teams” in the Amazon org chart?
These are small, autonomous teams designed to stay nimble and effective. The idea is that the team should be small enough to feed with two pizzas—usually fewer than 10 people.
4. How does AWS fit into the Amazon org chart?
AWS operates as one of Amazon’s largest divisions, with its own leadership structure and semi-independent teams responsible for cloud products and services.
5. How can I find updated information on Amazon’s org chart?
Platforms like OrgKonnect by BizKonnect offer dynamic org charts, stakeholder maps, and corporate intelligence to track updates in large organizations like Amazon.
