Traveling through one of the world’s busiest airports, London Heathrow (LHR), can be overwhelming, especially if you’re flying with an international carrier like Lufthansa Airlines. If you’re wondering what terminal Lufthansa Airlines uses at Heathrow, or looking for tips to navigate the airport smoothly, this comprehensive guide is for you. We cover everything you need to know about the Lufthansa Airlines LHR Terminal, including check-in, arrivals, departures, lounges, services, and traveler tips to make your experience seamless and stress-free.
Lufthansa Airlines LHR Terminal: Overview
Lufthansa Airlines operates out of Terminal 2 at London Heathrow Airport, also known as The Queen's Terminal. This state-of-the-art terminal, opened in 2014, is home to all Star Alliance member airlines, making connections and transfers smoother for Lufthansa passengers. Terminal 2 offers modern facilities, a wide range of services, and excellent dining and shopping options to enhance the passenger experience.
Quick Facts:
Terminal: Terminal 2 (The Queen's Terminal)
Alliance: Star Alliance
Check-In Zone: Terminal 2 Departures, Zone A
Lounges: Lufthansa Business Lounge, Lufthansa Senator Lounge (for eligible passengers)
Connections: Easy transfers to other Star Alliance flights
Arriving at Heathrow: Lufthansa Check-In and Baggage Drop
When you arrive at Heathrow for your Lufthansa flight, head to Terminal 2 Departures, Zone A. Here, you will find dedicated Lufthansa check-in counters and baggage drop services.
Check-In Options:
Online Check-In: Available 23 hours before departure via Lufthansa's website or mobile app.
Airport Check-In: Available at Terminal 2 counters.
Self-Service Kiosks: Available for baggage tag printing and boarding pass reprints.
Tip: If you’ve checked in online, you can save time by using the baggage drop counters instead of the full-service desks.
Baggage Allowances:
Lufthansa offers generous baggage allowances depending on your ticket class. Make sure to review your allowance ahead of time to avoid excess baggage fees.
Lufthansa Departures from LHR Terminal 2
After completing check-in and security, Lufthansa passengers will proceed to the departure gates within Terminal 2. The terminal features:
Security Screening: Expect standard security screening procedures. Arrive early to allow time during peak hours.
Duty-Free and Shopping: Enjoy a variety of luxury boutiques and duty-free shops, including brands like Burberry, Chanel, and World Duty Free.
Dining: Terminal 2 boasts excellent dining options, from sit-down restaurants like The Perfectionists' Café by Heston Blumenthal to grab-and-go outlets like Pret A Manger.
Gate Information:
Always check the flight information screens after security, as gate assignments can change. Lufthansa flights typically depart from gates in the T2A (main terminal) or T2B (satellite terminal) sections.
Tip: If your gate is in T2B, allow extra time (10-15 minutes) to reach it via the underground walkway.
Lufthansa Arrivals at Heathrow
Incoming Lufthansa flights land at Terminal 2 Arrivals. After disembarkation, passengers proceed through immigration (for international flights) and baggage claim.
Arrivals Facilities:
Immigration and Customs: Depending on your nationality, use eGates or manual passport control.
Baggage Claim: Check the overhead monitors for your flight’s carousel number.
Ground Transportation: After exiting customs, you'll find access to Heathrow Express, London Underground, buses, and taxis.
Tip: If you have a connecting flight, follow the purple "Flight Connections" signs to transfer smoothly without exiting through arrivals.
Lufthansa Airlines LHR Terminal Lounges
Eligible Lufthansa passengers can access two lounges at Terminal 2:
Lufthansa Business Lounge
Location: Terminal 2A, near Gate A26
Access: Business Class passengers, Miles More Frequent Travellers, and Star Alliance Gold members
Features: Comfortable seating, snacks, hot meals, showers, workstations, and free Wi-Fi.
Lufthansa Senator Lounge
Location: Terminal 2A, near Gate A26 (adjacent to Business Lounge)
Access: First Class passengers, Lufthansa HON Circle members, Miles More Senators, and Star Alliance Gold members
Features: Premium dining, private relaxation areas, showers, work zones, and an extensive drinks selection.
Tip: Arrive early to enjoy lounge amenities before your flight.
Services at Lufthansa Airlines LHR Terminal
Heathrow Terminal 2 offers a wide array of services to enhance your travel experience:
Free Wi-Fi: Available throughout the terminal.
Charging Stations: Located near seating areas and gates.
Family Facilities: Baby-changing rooms and family-friendly seating zones.
Special Assistance: Pre-arrange support for reduced mobility or special needs.
Shopping and Dining: Over 30 shops and restaurants for last-minute gifts or meals.
Currency Exchange and ATMs: Available landside and airside.
Transportation to and from Terminal 2
Reaching Terminal 2 is easy, whether you’re coming from central London or other parts of the UK:
Heathrow Express: Fastest route from London Paddington (about 15 minutes).
London Underground (Piccadilly Line): Budget-friendly option, direct to Heathrow Terminals.
Buses and Coaches: National Express and local bus services connect various parts of the city.
Taxis and Ride-Sharing: Official black cabs and services like Uber operate at Heathrow.
Parking: Short-term and long-term parking available near Terminal 2.
Tip: Always allow extra time for potential traffic or transit delays, especially during rush hour.
Connecting Flights with Lufthansa at Heathrow
As a Star Alliance member, Lufthansa offers seamless connections at Heathrow to and from partner airlines like United Airlines, Air Canada, Singapore Airlines, and more. Terminal 2 houses all Star Alliance carriers, making transfers smoother without needing to switch terminals.
Connection Tips:
Minimum Connection Time: Typically 60-90 minutes for international connections.
Follow Flight Connections Signs: Purple signs guide you to the correct transfer area.
Ask for Help: If unsure, Heathrow staff are available to assist with tight connections.
Travel Tips for Lufthansa Airlines LHR Terminal
Here are some practical tips to enhance your Lufthansa Heathrow experience:
Arrive Early: For international flights, arrive at least 3 hours before departure.
Use Online Check-In: Save time by checking in and downloading your boarding pass in advance.
Pack Smart: Review Lufthansa's baggage policies to avoid surprises at check-in.
Stay Informed: Use the Heathrow and Lufthansa mobile apps to monitor flight status and gate information.
Enjoy the Lounge: If eligible, make the most of lounge access for a comfortable wait.
Prepare for Security: Follow Heathrow's liquids and electronics screening rules to speed up the process.
Stay Connected: Use free airport Wi-Fi to stay in touch or work on the go.
Plan Transfers Carefully: Leave enough time between flights to account for security and walking distances.
Final Thoughts
Navigating Heathrow Airport can seem daunting, but knowing that Lufthansa Airlines LHR Terminal is Terminal 2 simplifies your planning. With excellent check-in facilities, modern lounges, plenty of services, and smooth connections, Lufthansa ensures a premium experience at one of the world’s busiest hubs. Whether you're flying for business or leisure, this guide equips you with everything you need to make your journey through Heathrow stress-free and enjoyable.
