Here's How to Claim Compensation for Your Delayed TUI Flight


If your TUI flight was delayed, you may be eligible for compensation under EU or UK air passenger rights. This guide explains how to check if you qualify.

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Flight delays are more than just an inconvenience—they can cost you time, money, and peace of mind. If you've recently been held up on a TUI flight, there's good news: you might be entitled to compensation. Here's everything you need to know to figure out if you qualify and how to file a claim quickly and easily.

Are You Eligible for TUI Flight Delayed Compensation?

According to EU Regulation 261/2004, passengers flying with EU-based airlines like TUI may be entitled to compensation if their flight arrives at its destination three hours or more later than scheduled. However, this only applies when the delay is within the airline’s control.

To qualify:

  • Your flight must either depart from or arrive in the EU.

  • The delay must be at least three hours.

  • The cause of the delay must not be due to "extraordinary circumstances" like severe weather, airport strikes, or security risks.

If you meet these conditions, you could receive between €250 and €600 depending on the flight distance. TUI Flight Delayed Compensation is designed to protect passengers and hold airlines accountable when preventable issues cause major disruptions.

How to Submit a Compensation Request to TUI

To begin the process, gather your flight information, including the date, flight number, booking reference, and any communication you received about the delay. You’ll need these details to complete TUI’s online compensation form, which is available on their official website.

Make sure to upload supporting documents like your boarding pass or booking confirmation. Once your claim is submitted, TUI generally responds within a few weeks. If your request is denied and you believe it shouldn’t have been, you can escalate the issue to a national enforcement body or use a compensation service.

Don’t forget, during a long delay, you’re also entitled to care at the airport—like food, drinks, and accommodation if necessary. Keep all receipts, just in case you need to reclaim extra costs later on.

Final Thoughts

Being delayed is frustrating, but you don’t have to just accept the inconvenience. If your TUI flight was held up for reasons the airline could have controlled, you could be eligible for TUI Flight Delayed Compensation. Submitting a claim is straightforward, and it could help recover some of the time—and money—you lost during the wait.

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