Travel arrangements may occasionally be affected by simple mistakes such as misspelled names on your flight ticket. If you have purchased a ticket and noticed that your name is incorrect, don't worry. Avelo Airlines provides solutions to enable passengers to correct their names before boarding. In this guide, we will take you through the complete information you should know about Avelo Airlines name change policy, such as rules, charges, and how to make the correction effectively.
Knowledge of the Avelo Airlines Name Change Policy
The Avelo Airlines name change policy is in place to cover straightforward, non-substantive mistakes on flight bookings. Keep in mind that name changes are not equivalent to transferring a ticket to another individual. Avelo merely accommodates name corrections, but not complete passenger transfers.
Below are the main highlights of the name correction policy:
Minor Changes Are Permitted: Avelo permits minor changes like correcting a typo, correcting spelling mistakes, or changing your name to comply with government-issued ID.
Not Transferable: You may not transfer your ticket to another person's name.
Documents May Be Required: In certain situations, Avelo can ask you for supportive documents like a government-issued ID, marriage certificate, or court order for name changes done legally.
Variations of Name Corrections Permitted
Avelo Airlines typically permits the following types of name corrections:
Spelling Mistakes: For example, correcting "Jhon" to "John."
Missing or Extra Letters: Adding or removing a single letter for accuracy.
Middle Name Adjustments: If your middle name is missing or incorrect.
Legal Name Change Updates: If you’ve legally changed your name due to marriage, divorce, or court order.
Inverted Names: Fixing first and last names that may have been entered in the wrong order.
How to Correct Name on Avelo Airlines
If you have to correct a name, do the following easy steps:
Step 1: Check the Blunder
Begin by confirming your booking receipt and ensuring the name error should be corrected. Compare it with your government-issued ID for accuracy.
Step 2: Reach Out to Avelo Airlines
To correct a name, you will need to reach out to Avelo customer support. You can do so by:
Calling Avelo Airlines Customer Care: Dial the official number at (346) 616-9500. A representative will guide you through the name correction procedure.
Email Support: Alternatively, you can send an email to customer relations with a description of the correction and your booking reference number.
Manage Booking Online (limited circumstances): Sign in to your Avelo account and navigate to "Manage Trips." Basic modifications can be made here, but name corrections typically need the assistance of an agent.
Step 3: Present Supporting Documents
For name changes or corrections that are not like the ID presented, you might be required to provide the following documents:
Government-issued ID (passport, driver's license)
Marriage certificate
Court order for name change
Step 4: Pay Any Applicable Fees
Though Avelo Airlines prefers to make traveling simple and inexpensive, a name correction fee could be assessed based on the nature and time of the correction. Most minor corrections are at no charge if completed in advance, but it's always best to check directly with the carrier.
Step 5: Get Confirmation
After your correction has been processed, you'll be sent an updated confirmation email with the corrected name. Be sure to check all information prior to travel day.
When Should You Ask for a Name Change?
Avelo suggests that name changes should be done as soon as you've made the booking. Ideally, you should ask for the change at least 72 hours prior to your flight so that there is no problem at check-in or boarding. Last-minute name changes might not be accepted with ease.
Common Questions About Avelo Airlines Name Change
Q: Can I change my name online?
A: Simple changes such as correcting minor typos might be done online through "Manage My Booking," but for the majority of name problems, it is better to contact Avelo customer service.
Q: What does Avelo charge for changing names?
A: Charges are variable depending on the circumstances. Simple corrections shortly after booking can be done at no cost. More involved corrections or last-minute changes might cost a fee (usually $25–$75, but this is subject to change).
Q: Can I transfer my ticket to another person if I cannot travel?
A: No, Avelo Airlines does not permit full name changes that equate to a transfer of tickets. Every ticket is non-transferable and should be utilized by the original passenger.
Last Minute Passengers' Tips
To avoid issues:
Double check your name before confirming the reservation.
Utilize the name you have exactly as it appears on your ID or passport.
Reach out to Avelo promptly for any corrections.
Conclusion
The Avelo Airlines name change policy offers flexibility for minor corrections and ensures that your travel plans remain hassle-free. Whether you’ve entered your name incorrectly or have undergone a legal name change, following the proper steps can help resolve the issue quickly. Remember to act fast, keep documentation handy, and contact Avelo support directly for a smooth experience.
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